Frequently Asked Questions
General Information
How long does it take to receive reports?
Reports are processed and returned within 48 - 72 business hours of receiving test data. In most cases, they are sent the same day. If received after 3:00 PM (EST), reports may be processed the next business day.
How much does testing cost?
Please contact Psychological Resources (PR) for current pricing.
Who administers the tests?
Tests are administered by your department personnel. Instructions are provided within the account start-up package, and replacements can be requested as needed.
How do I order testing supplies?
Supply order forms are available on our website. Completed forms can be faxed, emailed, or mailed to PR. You can also call to request supplies.
Are testing supplies free?
Yes. PR provides answer sheets and booklets at no cost to agencies. Shipping is also free in most cases unless overnight delivery is required.
Can I copy answer sheets or booklets?
No. Answer sheets contain barcodes and timing marks essential for accurate scoring. Copies may distort these marks, causing processing errors and delays.
Do your tests meet ADA requirements?
Yes. Our assessments comply with ADA guidelines to ensure fair and accessible testing.
Do your tests support POST Accreditation?
Yes. We provide necessary documentation for POST Accreditation upon request.
Billing & Payments
Are there any upfront costs?
No. Agencies receive an invoice after testing.
Legal & Compliance
Do your testing and hiring practices comply with EEOC guidelines?
Yes. Our assessment system has been validated in Federal Court-supervised cases and complies with EEOC hiring guidelines.
Do agencies need to sign a contract to use PR’s services?
An Agreement Form is signed during the account setup process to outline expectations. PR is also willing to sign agreements provided by agency legal departments.
Testing for Specific Roles
What type of agencies do you test?
Public Safety:
• Police
• Corrections
• Fire
• 911 Dispatch
• EMT
• High Trust civilian positions within local/state government
• Security Officer
• Strict Control
• University System Police
• Pre-Trial Intervention (Shows Recidivism)
• Pre-sentence Investigation (Shows Recidivism)
Private Sector:
• Healthcare
• Childcare
• Vocational Competence
• Mental Health consideration (psychologist’s only)
• Private Security
• Private Universities
• Private Prisons
• Corporate Boards
• Career Coaching
• Non-profits
• NGO’s
• Police
• Corrections
• Fire
• 911 Dispatch
• EMT
• High Trust civilian positions within local/state government
• Security Officer
• Strict Control
• University System Police
• Pre-Trial Intervention (Shows Recidivism)
• Pre-sentence Investigation (Shows Recidivism)
Private Sector:
• Healthcare
• Childcare
• Vocational Competence
• Mental Health consideration (psychologist’s only)
• Private Security
• Private Universities
• Private Prisons
• Corporate Boards
• Career Coaching
• Non-profits
• NGO’s
Do you provide testing services for psychologists?
Yes. PR offers testing solutions for licensed psychologists. Contact us for details.
Need more testing supplies?
We provide all testing materials free of charge