About Us

WHO WE ARE

Psychological Resources

At Psychological Resources, our mission is to help public safety agencies, and private businesses, make smarter, safer hiring decisions by identifying candidates who are best suited for the demands of high-stakes roles. While many individuals possess the integrity and capability to excel in public or private positions, some may pose risks to themselves, their colleagues, or the public. Our assessments are designed to reduce liability, enhance department performance, and ensure that only the most qualified candidates are selected.

By utilizing scientifically validated psychological testing, we help agencies:

Eliminate unqualified or high-risk candidates before hiring decisions are made.
Identify top-performing applicants with the cognitive ability, emotional stability, and ethical judgment necessary for public safety roles.

The Power Behind Our Testing: Precision Scoring

Our scientifically rigorous approach ensures that your department is staffed with personnel who embody the intelligence, stability, and ethical responsibility required to serve and protect.

Our scoring program flags candidates for disqualification based on scientifically established risk factors, including:

Insufficient Intelligence

Candidates with low cognitive scores struggle to learn procedures and exercise sound judgment, making them unsuitable for public safety work.

Emotional Instability or Psychological Illness

Individuals with severe emotional disturbances pose potential risks to themselves and the public, making them inappropriate for high-pressure roles.

Exploitative, Destructive, or Manipulative Personality Traits

Public safety professionals must exercise discretion and authority responsibly. Those with extreme tendencies toward manipulation or aggression are poor candidates for such roles.

Self-Destructive Tendencies

Candidates exhibiting recklessness or poor impulse control may endanger themselves and others, leading to liability risks and compromised safety.

Why Agencies Trust Us

With Psychological Resources, you get legally sound, research-backed, and field-proven assessments designed to help your agency hire with confidence, reduce risk, and build a stronger workforce.

Public Safety Testing Specialists

Unlike general psychological assessment providers, we specialize in public safety hiring, ensuring our methods are tailored to the unique demands of law enforcement, firefighting, corrections, and emergency services.

Fast, Reliable Turnaround

We understand the urgency of hiring decisions. Our process ensures quick return of test results, allowing your agency to fill critical positions without unnecessary delays.

Affordable & Cost-Effective

By automating key processes while maintaining accuracy, we offer high-quality assessments at an affordable cost, making professional psychological evaluation accessible to agencies of all sizes.

Comprehensive, Clear, & Actionable Reporting

Our reports provide detailed psychological insights, but remain easy to interpret, allowing hiring decision-makers to act with confidence.

Trusted by Over 1,000 Public Safety Agencies

We proudly serve departments of all sizes nationwide, offering a proven track record of excellence in public safety psychological testing.

Our Staff

At Psychological Resources, our team is dedicated to delivering expert psychological assessments, cutting-edge data processing, and exceptional client support. With decades of experience in public safety testing, data analysis, and business operations, our staff ensures accuracy, reliability, and outstanding customer service.

Dr. Joseph Hill, Ph.D. – Psychologist

Dr. Joseph Hill serves as the lead psychologist for Psychological Resources. He is a licensed psychologist, licensed professional counselor, and certified rehabilitation counselor, with extensive experience in neuropsychology and head injury rehabilitation. Dr. Hill previously held the position of Clinical Professor in the Department of Counseling and Psychological Services at Georgia State University.

He earned his Master’s degree in Rehabilitation Counseling from the University of Georgia and his Ph.D. in Counseling Psychology, specializing in neuropsychology.

Publications:

~ Brack, G., Beaton, R. B., Edwards, D., Hill, J. A., Smith, R. M., & White, J. (1996). Mental health consultation: In defense of merging theory and practice. Journal of Mental Health Counseling.

~ Brack, G., Brack, C., Hill, J. A., & Freilich, E. (1998). Future directions: Chaos and complexity theory in counseling. Journal of the Professional Counselor.

Shelia Morrow – Supervisor, Data Processing

A valued member of the Psychological Resources team since 1973, Shelia Morrow oversees all data processing operations. She is responsible for maintaining software systems, processing psychological reports, and managing IT infrastructure.

A graduate of Savannah State University with over 50 years of experience she has built strong relationships with clients and is known for her commitment to accuracy and customer service.

Ashleigh Durr – Business Manager & Accountant

Ashleigh Durr started at Psychological Resources in 2003 as an intern, advancing to Administrative Assistant by 2006. Due to her strong client relationships, deep business knowledge, and expertise in accounting, she was promoted to Business Manager and Accountant in 2011.

Ashleigh also oversees marketing and design ensuring Psychological Resources maintains and expands partnerships with current and prospective clients. A graduate of Georgia State University, she is a key leader in the organization—managing financial operations, client accounts, and company outreach.

Jason Johnson – Operations Manager

Jason Johnson joined Psychological Resources in 2012, bringing over 10 years of experience in operational and facility management. Having started his management career in legal services, Jason has since streamlined in-house operations and modernized the IT department to enhance service efficiency. In 2019 Jason completed a certification in Cyber Security at Georgia Tech.

His role includes:
~ Ensuring clients stay informed and satisfied with our services.
~ Managing day-to-day business operations.
~ Handling IT system improvements for better data security and service delivery.

He is committed to efficient communication and customer satisfaction, always ensuring that clients get the right information or are quickly connected with the appropriate expert.

Our History

Founded in 1970, Psychological Resources was originally established in Georgia with a focus on vocational rehabilitation assessments. By 1973-1974, under the leadership of Dr. Herbert Eber, we expanded our expertise to psychological assessments for public safety and corrections hiring—a field that was still in its infancy at the time.

Pioneering Public Safety Testing

The need for standardized psychological assessments in public safety gained national attention in the late 1970s. When Judge Moya ordered corrective action to address racial discrimination within the Atlanta Police Department, our assessment system was evaluated, validated, and ultimately adopted as the best solution. The system not only complied with EEOC guidelines, but also demonstrated the lowest discriminatory impact among available options. Following its success with the Atlanta Police Department, both the Fire and Corrections Departments adopted our methodology, setting a precedent for psychological hiring assessments nationwide.

Despite these early successes, adoption of psychological assessments in public safety hiring remained slow.

Expanding Nationwide

By the mid-1980s, the value of a strong psychological assessment system became widely recognized, helping agencies build stronger, more stable departments. As demand grew, so did our reach:

1986 – Over 200 departments nationwide were using our system.
1990 – That number doubled, solidifying our reputation as a leader in public safety psychological testing.
Today – We serve more than 1,000 agencies across the country—and growing.

Advancing Technology for Faster, More Reliable Reporting

Our commitment to innovation has been at the core of our success. In the late 1970s, our reports were processed using answer cards and mainframe computers, requiring physical readers to extract data. But as technology evolved, so did our methods:

Mid-1980s – We led the shift from mainframes to PC-based scoring, improving efficiency and accuracy.
1986 – Laser-printed reports replaced outdated dot matrix and daisy-wheel prints, significantly improving report readability.
1990s – We transitioned from answer cards to answer sheets, allowing results to be faxed instead of mailed, reducing turnaround from three days to same-day reporting. A toll-free fax line was established, making scoring even more accessible and cost-effective.
Late 1990s to 2000s – We migrated to Windows-based systems, enhancing data processing, reporting formats, and introducing graphical insights such as longevity predictions presented in pie-chart format.

A Future of Continuous Innovation

At Psychological Resources, we remain committed to advancing the science of public safety assessments. As we continue to expand and refine our scoring and reporting systems, we are exploring new internet-based technologies to further improve service delivery and enhance the customer experience.